What's Included in Managed IT

Unlike reactive break-fix IT, managed IT is proactive. We monitor your systems 24/7, keep everything patched and secure, and handle support issues before they become business problems.

24/7 System Monitoring & Alerts

We watch your servers, workstations, and network around the clock. When something goes wrong, we know before you do.

Patch Management & Security Updates

Operating system and software patches applied on a regular schedule to keep your systems secure and stable.

Managed Backup & Disaster Recovery

Automated backups with regular testing. If disaster strikes, we can get you back up and running quickly.

Help Desk Support Included

Your team gets unlimited help desk support for day-to-day IT issues. Remote and on-site assistance.

Quarterly Business Reviews

Regular meetings to review your IT health, discuss upcoming needs, and plan for the future.

Vendor Management

We deal with your software vendors, ISP, and other technology providers so you don't have to.

Why Choose Managed IT Over Break-Fix?

Predictable Costs — One monthly fee covers everything. No surprise invoices when something breaks.
Proactive vs Reactive — We prevent problems instead of waiting for them to happen.
Better Security — Regular patching and monitoring keeps your business protected.
Less Downtime — Issues are caught early before they cause business interruptions.
Strategic Partnership — We become an extension of your team, understanding your business needs.

Ready for Proactive IT Management?

Get a free consultation for managed IT services in Johnson City, Kingsport, Bristol, or anywhere in Northeast Tennessee.

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Managed IT Services — Northeast Tennessee