Tri-Cities Managed IT & Infrastructure

IT That Actually Works

Proactive managed IT, real infrastructure expertise, and transparent pricing. I publish my rates because I have nothing to hide—and I'll tell you upfront if something isn't worth the cost.

$110
Hourly Rate (Published)
$125
Per User Managed IT
100%
Transparent Pricing
🔍

They Hide Pricing

Most IT providers make you call for a quote. You have no idea what you'll pay until you're already committed.

I publish my rates. $110/hr break-fix. $125/user managed IT. Right on the website.
💻

They Focus on Desktops

Many local IT shops are really just PC repair. When you need real infrastructure work, they're out of their depth.

I'm infrastructure-first. Servers, Active Directory, virtualization, network architecture.
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They're Reactive

Wait for something to break, then charge you to fix it. No monitoring, no maintenance, no strategy.

I'm proactive. 24/7 monitoring, patch management, and quarterly reviews to prevent problems.

Enterprise-Grade IT for Growing Businesses

Infrastructure, security, and support built for businesses that need more than basic break-fix.

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Infrastructure & Server Management

From Windows Server and Active Directory to virtualization and storage, I handle the backbone of your business technology.

  • Windows Server & Active Directory
  • Hyper-V & VMware virtualization
  • File server & storage solutions
  • Server monitoring & maintenance
🌐

Network Architecture

Properly designed networks that scale with your business. VLANs, VPNs, firewalls, and enterprise-grade wireless.

  • Network design & implementation
  • Firewall & VPN configuration
  • Managed switches & VLANs
  • Site-to-site connectivity
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Cybersecurity

Layered security that actually protects your business—endpoint protection, email security, and threat monitoring.

  • EDR & next-gen antivirus
  • Email filtering & phishing protection
  • MFA & access management
  • Security assessments & audits
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Backup & Disaster Recovery

Business continuity solutions that ensure you can recover from ransomware, hardware failure, or any disaster.

  • Image-based backup solutions
  • Cloud & offsite replication
  • Recovery testing & validation
  • Disaster recovery planning

Cloud Services

Microsoft 365 administration, Azure infrastructure, and cloud migrations done right the first time.

  • Microsoft 365 & Azure administration
  • Cloud migration & hybrid setups
  • SharePoint & Teams deployment
  • License optimization
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Help Desk & Support

Responsive technical support for your team—remote and on-site. Real technicians, not scripts.

  • Remote & on-site support
  • Workstation troubleshooting
  • Software deployment & updates
  • User onboarding & offboarding

Honest Rates, No Surprises

I charge fairly for my time. You'll always know what to expect before work begins.

Break-Fix Support

On-demand technical support when you need it

$110 /hour
  • On-site or remote troubleshooting
  • Server & workstation repair
  • Network diagnostics & fixes
  • Emergency response available
  • 1-hour minimum for on-site visits
Get Support

Co-Managed IT

Augment your internal IT team

$85 /user/month
  • Escalation support for your IT staff
  • Infrastructure & server management
  • Advanced network troubleshooting
  • Security consulting & audits
  • Project-based assistance
  • Documentation & knowledge transfer
Learn More
Transparent Pricing: Unlike most IT providers, I publish my rates upfront. No hidden fees, no surprise invoices. You'll know exactly what you're paying before I start—and I'll tell you honestly if a service isn't worth the cost for your situation.

Serving the Tri-Cities & Beyond

Based in Jonesborough, I provide on-site service throughout Northeast Tennessee and remote support anywhere.

  • 🏢
    On-Site Service
    Jonesborough, Johnson City, Kingsport, Bristol, and surrounding areas within ~30 miles
  • 🌍
    Remote Support
    Available anywhere—I can connect securely to troubleshoot most issues without traveling
  • 🚗
    Travel Fee
    No extra charge within 15 miles of Jonesborough. Beyond that, just $0.50/mile

Northeast Tennessee

Sullivan County - Bristol, Kingsport Hawkins County Washington County - Jonesborough, Johnson City Carter County - Elizabethton Unicoi County - Erwin Greene County - Greeneville Gray Bristol Kingsport Johnson City Elizabethton Erwin Greeneville Gray Jonesborough (Headquarters)
Service Area
📍 Headquarters
Transparent.
Technical.
Local.
IT done differently

A Different Kind of IT Provider

Most IT companies hide their pricing behind "call for a quote." I publish mine because you deserve to know what you're paying before you pick up the phone.

I'm infrastructure-focused—servers, networks, security, and the systems that keep your business running. Not just a "fix your PC" generalist, but an engineer who understands enterprise technology and can scale it for growing businesses.

💰
Published Pricing
No surprises—our rates are on the website
🖥
Real Infrastructure
Servers, networks, AD—not just desktop support
📊
Proactive Approach
I prevent problems, not just fix them
🤝
Honest Advice
I'll tell you if something isn't worth the cost

Let's Solve Your Tech Problems

Have a question or need help? Reach out and I'll get back to you as quickly as I can—usually within a few hours during business days.

📞
📍
Based In
Jonesborough, Tennessee
🕐
Availability
Mon-Fri: 8AM - 6PM
Weekends by appointment

Send Me a Message

Tell me what's going on and I'll get back to you soon.